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Frequently Asked Questions

The default weight for most items on our website from SEARCH CHANNEL 2 is set to 0.1kg, The accurate parcel weight and shipping cost will be confirmed after we receive your order.
The international delivery time depends on the shipping method you choose, Eg: Fedex express will take an estimated 3~4 working days. Please note that we may need 2~4 working days to process your order then the item ships to our warehouse and we pack it.
All the price is set on our website and will be our final price, But if selected payment method's  such as western union or money gram,upon a 300 US dollar order our system will automatically include a 10% product discount
Please kindly select ”pay shipping later” before you place the order, then email us for your thoughts on the shipping method of your choice.
Please kindly note liquid/magnetic item was regarded as one of sensitive product, we will try to ship out, but can’t assure the delivery time, or if you have some agents that will be able to ship this item out of China, we can ship to them and domestic shipping will be free.

Your order is still pending maybe for the following situation:

1. We need confirmation from your side, such as model of the product, size, color...etc.

2. Shipping address is different with Paypal payment address.

3. The extra shipping payment is unpaid.

4. The items of your order is on the way to our warehouse.

No. Because items listed above resemble realistic firearms or weapons that are prohibited, replicas of explosives such as hand grenades are also prohibited.
We provide discounts if you have ordered over $300 at ebuy7 shopping platform, the discount will be showed when you complete the payment via western union or money gram. We also have different VIP member level based on total order amount.
Please kindly note battery item is regarded as one of sensitive product, we suggest to ship with Fedex or DHL, or selected Pay shipping cost later, then Ebuy7 team will help you find a best shipping solution based on our shipping experience.
You can ask us for the correct package size and the weight before you place the order. Or you can place an order, and select ”pay shipping later” we will update your shipping price when we receive the product. or use our freight estimation tool to budget a freight for reference.
Yes we do support customization, if you need customization regards to your product please contact our email or social media.
All packages are inspected before shipment,Pls kindly note that due to light, angle, and camera pixel, there will be some color difference between the actual product and the photo on our website.
Please kindly note that, after we received your order, we need 2~4 days to process your order then the item ships to our warehouse then we pack it. And Fed ex will take 3~4 working days to delivery the parcel to you, Please kindly understand 3~4 days are not including customs clearance.
Please kindly note that some countries do not require the need to pay tax/tariff as the item is small and does not cost a lot. But some countries do require the need to pay the custom tax , as for the specific rate, please consult your local customs office. Ebuy7 will do our best to help.